With Samsung Secure Folder, you can hide your personal data using a special passcode. This way, no one will be able to see anything you don’t want them to see. However, many Samsung Galaxy users have recently encountered a strange issue where the Secure Folder app no longer work after a software update.
Fortunately, for those experiencing this issue, a recent statement from a Samsung community moderator has brought a ray of hope, shedding light on the cause of the Secure Folder issue, revealing that it is due to a new policy from Google.
Follow SamVogue on Twitter/X now!
One of the South Korean firm’s official forum moderators explained that the Samsung Secure Folder issue was caused by a change in Google’s policies regarding accounts managed with Family Link. He added that a recent software update restricted the use of Secure Folder on accounts logged in via Family Link. Family Link is a Google feature that helps parents control their children’s digital activities.
Also, if your device is logged in with a child’s account under Family Link, you won’t be able to use Secure Folder for security reasons. To use Secure Folder again on your child’s device, you’ll just need to log in with a regular Google account that isn’t under Family Link’s control.
Do you like this post? Kindly, let us know on X/Twitter: we love hearing your feedback! If you prefer using other social platforms besides X, follow/join us on Facebook Telegram, Instagram, and YouTube.